About Us

For over 30 years, Moosejaw has been obsessed with carrying the best outdoor brands and providing legendary customer service. We pride ourselves on being the most fun online outdoor retailer, stocking only the coolest gear from the best brands like Patagonia, The North Face, Marmot and more. Our passionate team lives to get people outside – if you love adventure like we do, you’ve come to the right place.

Our Humble Beginnings

It all started in 1992 with a couple of friends selling camping and climbing gear out of a garage in Michigan. Word spread quickly about their great selection and competitive prices, and soon climbers and backpackers from all over the Midwest were flocking to their shop.

In 1997, they officially launched Moosejaw Mountaineering and Backcountry Travel as a mail order catalog business. The first website went live in 1999, right at the beginning of the ecommerce boom.

Moosejaw was an early pioneer in web retail, embracing the internet as the future of shopping. Our early adoption of new technology and constant website innovations like user reviews and virtual 3D fitting tools put us miles ahead of the competition.

Over the years we’ve grown into one of the most cutting-edge online retailers in the outdoor industry. But we’ve never lost sight of our roots – obsessed with the outdoors, committed to offering the best gear and clothing, and dedicated to providing legendary customer service.

What Makes Us Different

Moosejaw isn’t your average online retailer. Our quirky personality, sense of humor and passion for the outdoors set us apart. Here’s what makes us special:

Personality

We don’t take ourselves too seriously, and we think shopping for outdoor gear should be fun! Our website copy and social media channels reflect our lively brand voice. Our mascot Mortimer Moosejaw appears in unique product photos and silly videos. And our rewards program is called Moosejaw Rewards, where you earn points towards free Patagucci.

Humor

Life’s too short not to have fun. We use humor whenever we can – like calling coupons “sales manglers” or profusely thanking customers for supporting our CEO’s “lavish moosejaw lifestyle.” Our product descriptions often border on the absurd. We just want to put a smile on your face while you shop.

Obsession with Outdoor Gear

Our team is full of hardcore outdoor enthusiasts who live and breathe this stuff. We geek out over the latest technology and test gear extensively in real-world conditions. Our deep knowledge and experience equips us to pick the best apparel and equipment from the best brands.

Legendary Customer Service

We bend over backwards to make every customer happy. Our Ninjas are available 24/7 via phone, live chat, text, email, carrier pigeon…you name it. We allow free shipping and returns on all orders, and we stand behind the products we sell with our Rock-Solid Guarantees.

Passion for Getting People Outside

We want nothing more than to inspire people to get outside and enjoy nature. That’s why we support a variety of sustainability initiatives that protect wild places. It’s also why we donate 1% of sales to preservation non-profits through our Moosejaw Promise program. Getting more people to appreciate the outdoors benefits us all.

Why Choose Moosejaw?

With so many options for outdoor gear these days, why should you choose Moosejaw? Here are the key reasons we’re confident you’ll love shopping with us:

  • Huge Selection – Over 400 top outdoor brands with thousands of products across clothing, footwear, camping, climbing, snow sports and more. Whatever adventure calls, we’ve got you covered.
  • Low Prices – Our buying power means we get great deals from vendors, which we pass along to you. We price match any authorized retailer just to keep prices crazy low.
  • Lightning Fast Shipping – We offer free shipping on every order. Most in-stock items ship same business day when you order by 1pm MST. Plus free returns make shopping risk-free.
  • Epic Customer Service – Our Ninjas are outdoor experts available 24/7 to answer questions and solve problems. Real people treating you right makes online shopping personal.
  • Fun Shopping Experience – From our silly product descriptions to our Moosejaw Rewards program, we make gear shopping entertaining. Trying stuff on at home beats driving around to different stores.
  • Sustainability – We donate 1% of sales to preservation groups protecting places we play through our Moosejaw Promise program. We also run a robust recycling program to keep gear out of landfills.

We checked all the boxes so you don’t have to. Get geared up for adventure with Moosejaw and see the difference.

Gear & Apparel for All Your Adventures

Moosejaw carries everything you need for outdoor fun in every season. Here are some of the most popular categories we offer:

Hiking & Backpacking

From day hikes to thru-hikes, we equip explorers with performance apparel, footwear, packs, tents and more from trailblazing brands. Our staff has logged thousands of miles on boots and trail runners from Salomon, Oboz and Merrell. Top-rated packs from Osprey, Gregory and Deuter haul gear on any terrain. After miles on the move, recover in roomy tents from NEMO, Big Agnes or REI.

Climbing

Our huge climbing department stocks all the pro brands for rock, ice or gym. Harnesses, ropes, shoes, chalk bags, crash pads and more from Black Diamond, Petzl and La Sportiva. We also offer guided outdoor trips and instruction for new climbers. Our Passionate Climbers support covers everything from bouldering essentials to big wall portaledges.

Camping

Roughing it never required better gear. We outfit campers with durable tents, cozy sleeping bags and pads, handy camp kitchen tools, fire pits and lanterns from MSR, Thermarest, Sea to Summit and others. Whether car camping or trekking deep into the backcountry, we’ve got you covered like a warm sleeping bag on a crisp night.

Snow Sports

When snow blankets the mountains, Moosejaw becomes your winter wonderland outfitter. We stock premium outerwear, goggles, gloves and winter accessories from top ski and snowboard brands: Burton, Patagonia, The North Face, Helly Hansen, Oakley. Ride with confidence on terrain park ready gear from Lib Tech, Capita, Rome, Ride, Jones and more.

Travel & Luggage

Whether journeying across continents or just across town, our travel gear makes life on the move smooth. We feature durable luggage and daypacks from Osprey, Eagle Creek and The North Face. Clever organizers from Sea to Summit, Cocoon and Eagle Creek keep belongings tidy. Versatile garments like zip-off pants convert for any occasion.

Footwear

Adventure starts at your feet. Moosejaw stocks performance hiking boots and shoes from Salomon, Merrell and Oboz. Technical trail runners from Hoka One One and Altra run smoothly over rugged terrain. Climbing shoes from Five Ten, La Sportiva and SCARPA grip vertical stone. And cozy down booties from UGG keep you comfy around camp.

Men’s Apparel

Moosejaw is your source for men’s outdoor clothing that can withstand years of adventures. Our top men’s brands include Patagonia, The North Face, Marmot, Prana, Helly Hansen, Outdoor Research and more. We stock performance mid layers, weatherproof shells, base layers, pants and shorts with the technical fabrics to keep you comfortable in any conditions.

Women’s Apparel

Ladies can fearlessly explore the outdoors while looking great in our stylish women’s apparel. Shop fashions from Patagonia, The North Face, Columbia, Outdoor Research, prAna and more. Technical fabrics blended with flattering fits allow you to be active all day in comfort and style. Get all the performance you need without sacrificing fashion.

Kids Gear

Adventure starts young! Outfit the whole family for outdoor fun with kids jackets, snow pants, footwear and camping gear. Brands like Patagonia, The North Face, and Stonz make durable, weatherproof clothing in pint-sized fits. Get the next generation excited about the outdoors with kid-sized day packs, sleeping bags and tents for family camping trips.

This is just a taste of the in-depth selection available at Moosejaw. Browse all categories at moosejaw.com or visit one of our stores to explore everything we offer. Our gear experts love to chat about the latest and greatest outdoor products.

Sustainability & Community Impact

Moosejaw isn’t just passionate about equipping people for outdoor adventure. We’re also deeply committed to protecting the wild places we play, now and for the future. We partner with several organizations that make the outdoors cleaner, greener and more accessible.

Moosejaw Promise – 1% For Preservation

To give back to the wild places we love, Moosejaw donates 1% of sales to multiple environmental preservation nonprofits. So far we’ve raised over $4 million to support groups like The Access Fund, The Trust for Public Land, and the International Mountain Bicycling Association. Our customers help decide who receives funding each quarter.

Moosejaw Wish List

This program allows customers to direct a donation to the nonprofit of their choice automatically at checkout. Just select your favorite from our list of approved groups like The Sierra Club, The Wilderness Society and Surfrider Foundation. Add your own worthy cause to the list for consideration too. Together we can make a difference.

Rewear, Reuse, Recycle Program

Through our extensive Rewear, Reuse, Recycle program, Moosejaw gives new life to old gear. Bring anything – even from other brands – into a Moosejaw store for reuse or recycling. Gear that can be repaired is cleaned and donated. Patagonia products can be returned for reuse in Worn Wear. And worn or damaged items get recycled, keeping textile waste out of landfills.

Eco-Conscious Partners

We carefully select vendors who share our values around sustainability. Brand partners like Patagonia, Cotopaxi and Hydro Flask make durable, responsibly manufactured outdoor gear built to last a lifetime. Together we can protect the playgrounds we depend on for adventure.

Moosejaw CORE

Our Chicago area stores offer a dedicated staffed service for inspecting and repairing outdoor gear. CORE (Clothing Overhaul, Repair and Equipment service) fixes broken zippers, tears, broken buckles and more for a small fee. Our repair experts give your gear a new lease on life.

Through these initiatives and others, Moosejaw works hard to protect natural spaces and build thriving outdoor communities. But there’s always more work to do. Our customer’s support makes our efforts possible and helps drive real change in keeping the outdoors healthy and accessible.

Come Join the Moosejaw Madness!

Ready for outdoor adventure? Moosejaw has everything you need to maximize mountain fun. Our huge selection, competitive prices, excellent service, and passion for the outdoors make us the top choice for your next jacket, backpack, tent or anything else.

Browse our massive online selection of premium outdoor brands or visit one of our stores to check out products in person. Our experienced Outfitters love to geek out over the latest gear. Take advantage of our free shipping, hassle-free returns and Rock-Solid Guarantees for zero-risk shopping.

Join the Moosejaw Madness today and see why we’re known for having the most fun in outdoor retail. Let us equip you with amazing gear while putting a smile on your face. The next epic hike, climb, or camping adventure begins at moosejaw.com. We can’t wait to help you get outside!

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